Check cookie and data site settings Ensure clear cookies and site data when quitting Shift is DISABLED. Give our step-by-step instructions a try by following the guides below:įind answers to other common questions and issues here. Where applicable, make sure any 'keep me logged in' options are selected before logging in (you may need to sign out of the email or app fully to get this option to show up for you). Resetting your application data can help address a myriad of issues and is a go-to troubleshooting solution. Apps and websites that handle secured or sensitive information (e.g. banking, accounting, and similar apps) will automatically log out after a period of inactivity or after a set time. There is no way to change or alter this in Shift. Check app/account-specific login settingsĬheck the specific login settings for specific apps/accounts. If you're finding yourself being logged out often, we recommend reading through these tips:ĥ. Shift will honor whatever login settings you may have enabled with your email provider. To check, go to Options (lower left) > Settings > Privacy and security > Cookies and other site data > Clear cookies and site data when you close all windows and ensure it is turned off (see video below).Ĭached cookies keep your email logged in and, if these are cleared, you'll need to log in to your email again the next time you access Shift. If you've already signed in to an email account and are unsure if you skipped checking this box, simply delete and then re-add the email account to Shift to trigger the sign-in message again.Įnsure clear cookies and site data when quitting Shift is DISABLED. When you sign into an email account in Shift, make sure any "keep me logged in" options are selected before logging in.
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